Shipping & Delivery Policy
This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and applies to all purchases made on our store.
📊 Shipping Rates & Delivery Times
| Country | Shipping Cost | Estimated Delivery |
|---|---|---|
| United States |
Free Shipping 🔥 Limited Time: FREE SHIPPING |
3 - 15 working days |
| Australia | Free over $50 Otherwise $6.99 |
10 - 18 working days |
| Canada | Free over $50 Otherwise $6.99 |
10 - 18 working days |
| New Zealand | Free over $50 Otherwise $6.99 |
10 - 18 working days |
💡 Shipping Options
Some orders may be fulfilled by third-party logistics partners. Domestic US warehouse orders may arrive faster, within 3-7 business days.
🌍 International Delivery
We currently ship to New Zealand, Canada, and Australia. Please note that import duties or taxes may apply depending on your region's customs regulations.
📝 Important Notes
- Business days are Monday–Friday (excluding weekends and public holidays).
- Tracking updates may take up to 24 hours to activate after shipment.
- Expedited shipping options will be calculated dynamically at checkout.
🔄 Returns
Need to return an item? Please review our Return & Exchange Policy for step-by-step instructions.
✉️ Contact Us
If you have any questions regarding your delivery, feel free to reach our support team at: support@greenpeople.life
Frequently Asked Questions
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
How long will it take to receive my order?
Order delivery is divided into two parts: Processing time (usually 1-2 business days) and Shipping time. Depending on your location, standard shipping typically takes 3-15 business days. You will receive a tracking number via email as soon as your package is dispatched.
Do you offer free shipping?
Yes! We offer Free Standard Shipping on u.s orders.
Can I change my shipping address after the order is placed?
We can update your shipping address as long as the order has not been shipped. Please contact our support team at support@greenpeople.life within 12 hours of placing your order with your order number and the correct address. Once the package is with the carrier, we are unable to redirect it.
Still have questions about your delivery? Our team is here to help.