Refund & Exchange Policy
Return & Exchange Policy
To be eligible, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at support@greenpeople.life. If accepted, we’ll provide a return shipping label and instructions. Items sent without prior approval will not be accepted.
You can always contact us for return questions at support@greenpeople.life.
Damages & Issues
Exceptions / Non‑returnable Items
- Perishable goods (food, flowers, or plants)
- Custom products or personalized items
- Personal care goods (beauty products)
- Hazardous materials, flammable liquids, or gases
Please contact us if you have questions about a specific item.
Wholesale Orders:
Wholesale or bulk orders are not covered under our 30‑day return or free exchange policy. These orders are produced and packed based on customer specifications and cannot be returned or refunded once shipped, unless the products arrive damaged or incorrect.
Wholesale or bulk orders are not covered under our 30‑day return or free exchange policy. These orders are produced and packed based on customer specifications and cannot be returned or refunded once shipped, unless the products arrive damaged or incorrect.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Refunds
If more than 15 business days have passed since we approved your return, please contact us at support@greenpeople.life.